Operations + Management Strategies for the Restaurateur (MFBS 550)

ALWAYS check your Moodle course page for the complete list of required readings

The course readings provided here are resources in the CIA Library or Open Access

There may be additional readings provided by your instructor.

• +Acumen Workshop on the Value Proposition Canvas (PDF in Moodle)
• Best Templates: How to Choose a Restaurant Type
• Clayton M. Christensen: “How Will You Measure Your Life?” (PDF posted to Moodle) from HBR: 10 Must Reads on Managing Yourself (CIA login credentials required for access) 
• CIA Library Business Plans + Strategic Planning from Sonia Lisboa-Ochoa
• Community Tool-Box: Proclaiming Your Dream: Developing Vision + Mission Statements
• CNN: Wait, Trader Joe Was a Real Guy?
• CRF Presentation (posted to Moodle)
• Entrepreneur.com – 5 Hard Truths
• Fi.com – 10 Most Popular Start-Up Revenue Models
• FirstRound.com –  Radical Candor – the Surprising Secret to Being a Good Boss
• FoundersAtWork.com – What Makes Founders Succeed?
• HubSpot.com – HubSpot's Ultimate Guide to Sales Forecasting
• Inc. – What Google Can Teach You About Improving Your Revenue Model
• Investopedia – Building a Pro Forma
• Investopedia – The Balanced Score Card
• Kanbanize – The Core 5 Principles for Implementing Lean
• Robert S. Kaplan: “What to Ask the Person in the Mirror” (PDF posted to Moodle) from HBR: 10 Must Reads on Managing Yourself (CIA login credentials required for access)
• National Restaurant Industry 2023 State of the Industry Report (PDF in Moodle)
• Nation’s Restaurant News: The ‘Why’ of the Matter: How Mission Statements Can Bring Careers into Focus
• QSR Automations – Choosing the Right Technology for Your Restaurant
• QSR Automations – How to Craft a Contact-less Restaurant
• Robert E. Quinn: “Moments of Greatness” (PDF posted to Moodle) from HBR: 10 Must Reads on Managing Yourself (CIA login credentials required for access)
• Tony Schwartz + Catherine McCarthy: “Manage Your Energy, Not Your Time” (PDF posted to Moodle) from HBR: 10 Must Reads on Managing Yourself (CIA login credentials required for access)
• Stanford School of Business – Everything is Relationship Driven
• UpServe.com: Sample Restaurant Mission Statements